Please read these Terms and Conditions carefully before using the Zetbaj platform. They cover everything you need to know about accounts, betting, payments, bonuses, and Responsible Gaming.
You must be 18 years of age or older to open an account and place bets on Zetbaj. Accounts may be suspended if age verification is not completed.
Each person may hold only one Zetbaj account. If multiple accounts are found, all of them will be closed and the balances may be forfeited.
All deposits and withdrawals must be made using a payment method registered in your own name. Third-party accounts are not accepted.
Each bonus is subject to specific wagering requirements before a withdrawal can be made. The bonus balance cannot be withdrawn until those requirements are met.
Keeping your login credentials secure is entirely your responsibility. Any unauthorized access to your account must be reported to Zetbaj immediately.
For any dispute or complaint, please contact the Zetbaj support team. If the issue remains unresolved, you may escalate it through our independent review process.
These Terms and Conditions apply to all users of the Zetbaj platform (website: zetbaj.ws and mobile app). By creating an account on Zetbaj, you confirm that you have read, understood, and agreed to all of these terms.
Zetbaj is an online betting and gaming platform operated for users in Bangladesh. The platform operates under an international licensing authority and is committed to maintaining the highest standards of transparency.
These terms may be updated at any time. Continued use of the platform following any changes will be considered acceptance of the revised terms.
These Terms and Conditions have been written in Bengali for the convenience of our Bangladeshi users. If anything is unclear, please reach out to our support team directly.
To open an account with Zetbaj, the following conditions must be met:
The name, date of birth, mobile number, and address provided at registration must be accurate. Providing false information may result in withdrawal holds and account termination.
If multiple accounts are detected, all accounts will be closed immediately and all balances and winnings may be forfeited.
Zetbaj complies with international Anti-Money Laundering (AML) policies. As a result, users may be asked to verify their identity under certain circumstances.
Withdrawals may be put on hold until KYC verification is complete. Verification is typically processed within 24–48 hours.
Zetbaj supports a range of popular payment methods including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).
Zetbaj does not charge any deposit or withdrawal fees. However, your payment provider may apply their own charges.
Please keep the following rules in mind when betting on Zetbaj. These rules apply equally to all users.
The following activities are strictly prohibited on Zetbaj and will result in account closure if detected:
Zetbaj regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are outlined on the bonus page and in promotional communications.
Any attempt to abuse bonuses — such as coordinated bonus collection, using low-risk bets to meet wagering requirements, or bonus farming — is a violation of Zetbaj's policies. If detected, the bonus and any associated winnings may be voided.
Full bonus terms are always available on the Promotions page Please review carefully. If you have any questions, contact support before claiming a bonus.
Zetbaj believes betting should be a form of entertainment — not a source of problems. That's why we place the highest importance on responsible gaming.
To learn more about Responsible Gaming, visit our Responsible Gaming View page.
Zetbaj takes the protection of your personal data very seriously. We do not sell your information to any third parties.
Full details on how your information is collected, stored, and used can be found in our Privacy Policy page. Our Privacy Policy applies alongside these Terms and Conditions.
Zetbaj may suspend or close an account under the following circumstances:
You can close your account at any time by contacting support. Please withdraw any remaining balance before closing your account.
If an account is closed due to a rule violation, any bonus-related winnings may be forfeited. However, your own deposited funds will be returned.
Zetbaj reserves the right to update these Terms and Conditions at any time. Users will be notified in advance of any significant changes via email or in-app notification.
Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly.
If you have any questions or concerns about these terms and conditions, please get in touch with our support team.
After a complaint is submitted, an initial response is typically provided within 48 hours. Complex cases may take longer to resolve, but every complaint is taken seriously.
Having your account ID and relevant transaction details ready when contacting support will help resolve your issue faster.
Get started safely by understanding the terms and conditions. Open an account in just 2 minutes and claim your welcome bonus.