🔒 Legal Documents

Zetbaj Privacy Policy — How Your Data Is Protected

The security of your personal data is our top priority at Zetbaj. This Privacy Policy clearly explains what data we collect, how it is stored, who it is shared with, and what your rights are.

Last Updated: January 2026

How Zetbaj Protects Your Privacy

We protect your data not just in words, but in practice.

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Encryption

SSL/TLS Encryption

All your data and transactions are protected with 256-bit SSL encryption — the same bank-grade security technology used by financial institutions.

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Never Sold

Never Sold to Third Parties

Your personal data is never sold to advertisers or any third party. Not ever.

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Your Rights

Right to Access, Correct & Delete Your Data

You can view, correct, or request deletion of your saved data at any time.

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Cookie Controls

Cookie Management Is in Your Hands

You have the option to reject non-essential cookies. Only necessary cookies are used to keep the site functioning.

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Legal Compliance

We comply with international privacy laws

Zetbaj complies with international data protection regulations and AML guidelines. Your data is always handled in a lawful manner.

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Support

Get in touch with us directly for any queries

Our dedicated support team is available 24/7 to help with any privacy-related concerns.

01

Introduction & Scope

The Zetbaj Privacy Policy is a transparent agreement between you and us regarding your data. By using the zetbaj.ws website or mobile app, you are deemed to have consented to this Privacy Policy.

We believe you have the right to know — what data is being collected, why it is collected, and how it is used. That is why we have written this policy in plain language, so there is no ambiguity.

This Privacy Policy is part of Zetbaj's Terms & Conditions integrated with, and both apply simultaneously. In the event of any conflict, the provisions of the Privacy Policy shall take precedence.

This policy applies solely to the Zetbaj platform. Third-party websites and payment gateways have their own privacy policies, which are beyond our control.

02

What Data We Collect

Zetbaj only collects information that is genuinely necessary for platform operation, security, and meeting legal obligations.

Information Collected at Registration

Data Type Example Why It Is Collected
Personal Identity Name, Date of Birth Age Verification & KYC
Contact Information Mobile number, email Account Communications
Address District, division Regulatory Compliance
Payment Information Mobile Banking Number Transaction Processing
Identity Document NID Number (if KYC is required) Identity Verification

Automatically Collected Data

When you use Zetbaj, certain information is collected automatically:

  • IP Address & Device Type
  • Browser & Operating System Information
  • Time spent on the platform and pages visited
  • Login time & session data
  • Betting history & transaction logs

We never store your full payment card number or PIN. All payment processing is handled through a fully encrypted gateway.

03

How Your Data Is Used

Zetbaj uses your data only for specific, legitimate purposes. Your information is never used for anything beyond what is necessary.

  • Account Management: For registration, login, password reset, and overall account management.
  • Transaction Processing: For deposits, withdrawals, and bonus distribution.
  • Customer Support: To resolve your questions and complaints.
  • Security & Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal Compliance: To meet AML, KYC, and other regulatory compliance requirements.
  • Platform Improvement: To analyze user experience and improve service quality.
  • Relevant Communications: Important updates, security notices, and promotional information based on your preferences.

You can unsubscribe from promotional emails or SMS at any time. However, transaction and security notifications cannot be turned off, as they are essential for keeping your account safe.

04

Data Sharing & Disclosure

Zetbaj does not sell your data or share it with third parties for advertising purposes. Data may be shared only in the limited circumstances outlined below:

Service Providers

We work with a number of trusted service providers who help us operate the platform — including payment processors, cloud hosting providers, and customer support tools. These providers only receive the data they need to perform their specific function, and all of them are bound by strict confidentiality agreements.

Legal Obligations

We are legally obligated to disclose information in response to court orders, government directives, or lawful requests from regulatory authorities. This includes:

  • Anti-Money Laundering Investigation Authorities
  • Licensing Authority
  • Law Enforcement Agencies (upon receipt of a lawful order)

We never share your data with advertisers, data brokers, or other gambling platforms.

05

Data Storage & Retention

Your data is retained only for as long as necessary. All information is stored for the duration your account remains active.

Retention Period

  • Account Information: A minimum of 5 years after account closure (as required by law).
  • Transaction Records: Up to 7 years (in accordance with financial regulatory requirements).
  • Cookies & Session Data: Up to 12 months.
  • Customer Support Contact: Up to 3 years after last contact.

Once the retention period expires, data is securely deleted or anonymized. Our servers are encrypted and undergo regular security audits.

06

Cookie Policy

Cookies are small text files stored on your device. Zetbaj uses cookies to enhance your experience and keep the platform running smoothly.

Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Cleared at End of Session
Functional Cookies Language preferences and saved settings 1 Year
Analytics Cookies Site Traffic & Usage Analytics 6 Months

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the platform.

07

Your Rights

As a Zetbaj user, you have the following rights over your own data:

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Right to Access

You may request a copy of your saved data.

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Right to Rectification

You may request corrections to any inaccurate information we hold about you.

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Right to Erasure

Request deletion of your data under certain circumstances.

Right to Restriction of Processing

Object to the use of your data for specific purposes.

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Portability

The ability to export your data in a specified format.

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Marketing Opt-Out

Stop promotional communications at any time.

To exercise any of these rights, please support@zetbaj.wsEmail us at. Responses are typically sent within 30 business days. Some requests may not be fully fulfilled for legal reasons — in such cases, we will explain why.

08

Security Measures

Zetbaj employs industry-standard technical and organizational measures to keep your data secure.

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & Intrusion Detection: Suspicious activity is detected instantly.
  • Regular Security Audits: System audits conducted by third-party experts.
  • Limited Access Policy: Only authorized personnel can access data on a need-to-know basis.
  • Encrypted Database: Stored data is also kept in an encrypted state.

No one can guarantee 100% security on the internet. However, we always do our utmost to protect your data. Any identified security risk is acted upon promptly, and affected users are notified.

09

Protection of Minors

Zetbaj is a platform strictly for adults (18+). We do not knowingly collect data from anyone under the age of 18.

Age verification is mandatory at registration. If a minor creates an account using false information and this comes to our attention, the account will be immediately closed and all associated data deleted.

If, as a parent or guardian, you believe your minor child has registered on our platform, please immediately support@zetbaj.wsto get in touch.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

10

Policy Changes & Updates

This Privacy Policy may be updated from time to time due to business needs, technological changes, or legal requirements. Whenever changes are made, the "Last Updated" date at the top of the page will reflect the revision.

For significant changes, we will notify you in advance via email or through the platform. Continued use of the platform after any changes are made will be considered your acceptance of the updated policy.

It is therefore a good habit to revisit this page from time to time.

11

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

  • Email: support@zetbaj.ws
  • Live Chat: Chat with us directly from within the platform
  • Support Hours: 24 hours a day, 7 days a week

Privacy requests are typically responded to within 30 business days. For urgent security concerns, we make every effort to respond sooner.

When reaching out, please include your registered email or phone number so we can verify your identity promptly.

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